Contact Center Representatives, Service Credit Union, Portsmouth, NH
Service Credit Union’s Contact Center in Portsmouth, NH, is hiring multiple full-time Contact Center Representatives (CCR). The CCRs will provide account related services in a fast paced call center environment to members located throughout the world. The CCR handles all inbound phone contact with clients related to Member Service inquiries and transactions. The CCR will also become familiar with direct and indirect loan functions as part of SCU’s staff development initiatives.
Applicants must possess the following: Ability to type accurately and be able to wear a headset; must be PC literate and be able to interact with SCU members via phone, e-mail and mail; excellent interpersonal skills and telephone communication skills needed; previous loan, banking, or financial services experience preferred; previous customer service or contact center phone experience is preferred; aptitude for mathematics is preferred; ability to work weekends.
The benefits package for full-time employees include: Medical, Dental, Vision Care, Life, LTD, Pension Plan, 401k Profit Sharing, Tuition Reimbursement, Long Term Care, Flexible Spending Accounts, Paid Time Off, Defined benefits plan and more.
For more information on these and other employment opportunities, please view the website at: www.servicecu.org. To apply for these or any of our open positions, please forward your resume to: firstname.lastname@example.org or you may fax it to 603.422.8420 or mail to: Service Credit Union, PO Box 1268, Portsmouth, NH 03802. (Updated 12-9-13)