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In-House Training Coordinator
Bellwether Community Credit Union (BCCU) is seeking a seasoned, outgoing and energetic learning and development professional to join our Administration Team. Responsibilities include coordinating and delivering existing and new learning plans related to sales and service, product knowledge, systems, on-boarding, and branding. This individual will also research, develop and maintain electronic learn tools, performance measurement systems, and an in-house library of training manuals and resources.
Applicants should have a minimum of three years of experience in education or training in a business environment (financial institution preferred). A Bachelor’s degree in business is preferred.
This salaried position requires the ability to manage project initiatives from conception through execution and analysis. Strong interpersonal, analytical, planning, large group facilitation and communications skills are also required. Coaching skills and familiarity with Integrity Service and Sales Program a plus. A valid driver’s license is required.
BCCU is a community based credit union with 91 years of commitment to "people helping people". We offer an "above average" benefits package including: competitive salary; 401k with employer contribution and matching; health, life, dental, and vision insurance; tuition reimbursement; flexible spending account; employee assistance program; and a professional, team-oriented atmosphere.
Please fax, email or mail resumes (no phone calls please): Bellwether Community Credit Union, Attn: HR Coordinator, 425 Hooksett Road, Manchester, NH 03104. Fax 1-603-645-8019. Email: firstname.lastname@example.org (Posted 5-1-13)
Triangle Credit Union, a $490M institution with over 40,000 members, has been serving our members for almost 75 years. Today we are a full-service community credit union with five branches and a wide array of products and services to serve our members. As we continue to grow, we are looking to hire a Mortgage Originator to assist members with their mortgage lending needs. This position will be based at our Triangle Credit Union Amherst Street Branch in Amherst, NH.
The Mortgage Originator will be responsible for the following activities:
- Review and evaluate all the information on mortgage loan documents to determine if the Borrower, property, and loan conditions meet credit union and governmental standards.
- Review the terms and conditions of the loan decision with the Member.
- Promote the Credit Union's mortgage lending program to companies and individuals within the real estate community, and actively cross‑sell other credit union services as appropriate.
- Establish strong relations with local realtors, investment advisors, and builders to promote Triangle Credit Union rates and products.
- Keep current on trends in mortgage lending and market factors affecting mortgage lending.
- 2 – 5 years of mortgage origination experience, including SAFE Act NMLS license/registration.
- An Associate Degree or course work in finance, banking; with credit union experience preferred.
In addition, our Mortgage Originator needs excellent member service and communication skills, strong computer skills, and a working knowledge of Desktop Underwriter is a plus.
If you are interested in this position, please e-mail email@example.com. We encourage you to visit our website at: www.trianglecu.org and find out more about Triangle Credit Union – we think you will be impressed. Triangle Credit Union is pleased to be an Equal Opportunity Employer. (Posted 4-3-13)
SERVICE CREDIT UNION is now hiring for the following positions:
Financial Service Supervisor
Candidate will identify and develop sales opportunities for the credit union and deliver outstanding service to credit union members. This position will also supervise and coach the Financial Service Representatives in a fast paced in store branch environment. Requirements: Previous experience within a sales or retail culture is highly desirable. Must be a team player and adaptable/flexible related to work schedule. Weekend work will be required. Must be committed to providing excellent service to diverse field of membership, as well as, be able to interact with SCU members in person, via phone or via email. Must have excellent interpersonal skills, as well, as computer experience.
Previous loan, banking, or financial service experience is preferred. Aptitude for mathematics is preferred, we well as, the ability to perform detailed functions quickly and accurately. Previous supervisory experience preferred.
Financial Service Representatives
FT & PT/Hinsdale
Candidate will identify and develop sales opportunities for the credit union and deliver outstanding service to credit union members in addition to performing all account-related services in a fast paced in store branch environment. Requirements: Previous experience within a sales or retail culture is highly desirable. Need to be a team player and be adaptable/flexible related to work schedule. Weekend work will be required. Must be committed to providing excellent service to diverse field of membership and be able to interact with SCU members in person, via phone or via email. Must be PC literate and previous loan, banking, or financial service experience is preferred, as well as, an aptitude for mathematics. The ability to perform detailed functions quickly and accurately required.
Contact Center Representatives
(Full time positions for all shifts/Portsmouth
Service Credit Union’s Contact Center in Portsmouth, NH, is hiring multiple full-time Contact Center Representatives (CCR). The CCRs will provide account related services in a fast paced call center environment to members located throughout the world. The CCR handles all inbound phone contact with clients related to Member Service inquiries and transactions. The CCR will also become familiar with direct and indirect loan functions as part of SCU’s staff development initiatives.
Applicants must possess the following: Ability to type accurately and be able to wear a headset; must be PC literate and be able to interact with SCU members via phone, e-mail and mail; excellent interpersonal skills and telephone communication skills needed; previous loan, banking, or financial services experience preferred; previous customer service or contact center phone experience is preferred; aptitude for mathematics is preferred; ability to work weekends.
The benefits package for full-time employees include: Medical, Dental, Vision Care, Life, LTD, Pension Plan, 401k Profit Sharing, Tuition Reimbursement, Long Term Care, Flexible Spending Accounts, Paid Time Off, Defined benefits plan and more.
For more information on these and other employment opportunities, please view the website at: www.servicecu.org. To apply for these or any of our open positions, please forward your resume to: firstname.lastname@example.org or you may fax it to 603.422.8420 or mail to: Service Credit Union, PO Box 1268, Portsmouth, NH 03802. (Posted 5-1-13)
NH Postal Credit Union is hiring a full time Loan Coordinator to support the Mancheste, NH, main office. The applicant will provide administrative support for consumer and home equity loans. Must have three-year experience with an understanding and comprehension of the consumer loan process. Candidates must have the ability to build and sustain member relationships. Sound communications and computer skills a must. A great opportunity for the right person.
Send resume and cover letter to: President/CEO. NH Postal Credit Union, 955 Goffs Falls Road, Manchester, NH 03103. (Posted 4-8-13)
Mortgage/Consumer Loan Officer
Precision Federal Credit Union is a $17M institution serving the Keene, NH area since 1953. They are looking for a Loan Officer to assist their members.
The lender will be responsible for originating consumer and mortgage loans and managing the Portfolio.
If interested, please send cover letter and resume by e-mail to email@example.com or mail to: Jeffrey Belisle, P.O. Box 607, Keene, NH 03431. (Posted 5-1-13)
Financial Service Associate-Floating FSA
Members First Credit Union of N.H. is looking for a two dynamic individuals who can work well in a team environment and are focused on providing excellent customer service to all members.
Job Responsibilities include, but are not limited to:
- Assist members with day-to-day transactions as well as complex requests
- Handle account inquiries and resolves problems
- Assist members with consumer loan inquiries
- Help members to identify products and services that best fit their needs
- Respond to member inquiries and requests
- Assist members with basic budgeting
- Participate in the credit union sales culture as well as community and business related events
- Travel between offices as needed
- Demonstrated accuracy and competence in basic math skills/cash handling
- Proficiency in Microsoft Office Programs
- Demonstrated ability to communicate clearly and effectively over the phone, in person and in written format
- Demonstrated success in maximizing sales and service opportunities
- Ability to provide own reliable transportation between all locations
- Lending experience preferred, but not required
- Minimum education achievement: High School Diploma or GED
Please send resume to: Monica Mosefski, Branch Manager, Members First Credit Union of N.H., 44 Bridge Street, Manchester, N.H. 03101 (Posted 4-3-13)